Privacy Policy

SynoRev may collect information that you voluntarily provide when you complete a form, request a Revenue Leak Audit, request a report, contact us, or otherwise interact with our website.

This information may include your name, company name, work email address, phone number, message content, and business information you choose to provide.

When using the Revenue Leak Audit, we may also collect business inputs such as monthly inbound lead volume, estimated at-risk opportunities, average job value, and typical close rate.

Our website is not designed to collect highly sensitive personal information. Please do not submit Social Security numbers, financial account credentials, payment card numbers, medical information, passwords, or other sensitive information through our forms unless we specifically request it through an appropriate secure process.

We may use information you provide to:

• Respond to questions, inquiries, or service requests.
• Generate and deliver requested Revenue Leak Audit reports.
• Evaluate potential revenue leakage and operational gaps.
• Communicate with you about your request or potential SynoRev services.
• Improve our website, services, workflows, and customer experience.
• Maintain internal business records.
• Prevent fraud, misuse, or security threats.
• Comply with applicable legal obligations.

Information submitted through the Revenue Leak Audit may be used to create an illustrative estimate based on the information and assumptions you provide.

Audit results are estimates only and do not represent guaranteed lost revenue, guaranteed recoverable revenue, financial projections, or guaranteed SynoRev performance.

We may retain audit submissions in order to provide requested reports, respond to inquiries, improve our services, and better understand common operational challenges.

SynoRev may create aggregated or de-identified information from collected data for internal analysis, benchmarking, research, product development, and service improvement.

When information is used in aggregated or de-identified form, we take reasonable steps to remove or limit information that could identify a specific individual or business.

If you submit a contact request, Revenue Leak Audit, or report request, SynoRev may contact you regarding that request and related services.

Where required by applicable law, marketing or promotional communications will include an appropriate method to opt out.

If you provide your mobile phone number to SynoRev or to a participating business using SynoRev and consent to receive text messages, service-related SMS messages may be sent in connection with your request or interaction.

These messages may include missed-call follow-up, customer service communications, responses to inquiries, scheduling-related messages, appointment or service updates, and other communications related to a request you initiated.

Message frequency may vary depending on your interactions and the services requested. Message and data rates may apply.

You may reply STOP to opt out of SMS messages at any time. You may reply HELP for assistance or contact us at team@synorev.com.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information, including mobile phone numbers and SMS opt-in or consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be disclosed to service providers only as reasonably necessary to provide messaging, communications, hosting, security, data storage, or related operational services, or when disclosure is otherwise required by law.

When you visit our website, certain technical information may be collected automatically by our hosting, security, analytics, or other technology providers.

This information may include IP address, browser type, device type, operating system, referring pages, pages visited, general geographic region, timestamps, and interactions with the website.

SynoRev may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure interactions with our content.

The specific technologies used may change as our website and services evolve.

SynoRev does not sell personal information for monetary compensation.

We may share information with vendors and service providers that help us operate our business and website, including providers of hosting, email delivery, customer relationship management, analytics, communications, automation, security, and data storage.

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, protect our rights, investigate fraud or misuse, or protect the safety of SynoRev, our users, or others.

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction involving SynoRev.

Any successor or acquiring organization may continue to process information in accordance with applicable law and the privacy commitments applicable to that information.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, prevent misuse, and comply with legal obligations.

Retention periods may differ depending on the type of information and the purpose for which it was collected.

SynoRev uses reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, system, or method of storage can be guaranteed to be completely secure.

You may contact SynoRev to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and any legitimate legal or business retention requirements.

You may also request to stop receiving promotional communications from us.

Depending on where you reside and which privacy laws apply to SynoRev, you may have additional rights concerning your personal information.

These rights may include requesting access, correction, deletion, portability, or additional information about certain uses or disclosures of personal information.

SynoRev will respond to legally valid privacy requests as required by applicable law.

Some browsers and devices offer privacy preference or tracking signals. Our response to these signals may depend on the technologies used on the website and applicable legal requirements.

SynoRev's website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Our website may contain links to third-party websites, research, tools, or other resources.

SynoRev does not control and is not responsible for the privacy, security, or content practices of third-party websites or services.

SynoRev may update this Privacy Policy from time to time as our services, website, technology, or data practices change.

When changes are made, the updated policy will be posted on this page and the "Last updated" date may be revised.

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact: